Comments on: What happens when a subscription of a Sophos UTM expires?

By: Was passiert beim Ablauf der Lizenz...? - Sophos User Bulletin Board

Was passiert beim Ablauf der Lizenz...? - Sophos User Bulletin Board — Thu, 16 Apr 2015 22:07:14 +0000

[…] What happens when a subscription of a Sophos UTM expires? | Network Guy __________________ Sophos Certified Engineer – […]

By: Michel

Michel — Fri, 16 Jan 2015 18:58:29 +0000

Hi Deity,

“b” is for boot not a reboot! You need to change the line at the second entry with ” init=/bin/bash”. After this press enter and “b”.

I don’t know what happens with the REDs but I think you are not able to change them after this. The customer needs to buy a license or you can create a 30 day test license as a partner.

By: Deity

Deity — Sun, 11 Jan 2015 08:07:32 +0000

hi Michael,
My license customer has already expired for the last 3 days and unfortunately we have plan to do factory reset due to they have completely lost the webadmin and root password. We already have tried to reset the root password but the unit was hang in the process. My questions are
1. We already to reset all password (http://www.sophos.com/en-us/support/knowledgebase/115346.aspx) but the unit was not reboot after we have pressed the “b”. Any advice?

2. We know RED needs Network Protection license but the connection is still running now. Any advice?